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FAQs

PAYMENTS

- We accept all creditcard payments via Paypal, Visa, Mastercard, American Express and Discover.

 DELIVERY

- We listen to our customers and offer the best service.

DO YOU SHIP TO MY COUNTRY?

- If your country is not available when checking ou t please contact us and we will make sure to do our best to service you.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

- The average arrival time is 1-2 weeks. An order can, however, take anywhere between 7-29 working days, but is mainly dependent on your location. 

 WHAT IF MY ORDER TAKES LONGER THAN 30 WORKING DAYS?

- If your order takes longer than 30 working days to arrive during, please contact us and we will resolve the issue for you asap.

ARE BATTERIES INCLUDED IN YOUR PRODUCTS?

- Yes, brand new batteries are included in all of our battery products. These are fitted by the manufacturer - your product is ready to use as soon as you receive it.

RETURNS

- If you are unhappy with your item for any reason at all, please return the item to us within 30 days of receipt and we will refund you the full cost of the item. Please see our delivery and returns page for full terms and conditions.

HOW DO YOU PRODUCE HIGH QUALITY ITEMS FOR SUCH REASONABLE PRICES?

- We source our products from all over the globe and strive to bring you the newest and most exclusive items directly from our manufacturers. We don't rebrand our products and create a price premium, instead we save our customers extra costs and ensure our products are always competitively priced, and available to many.

WHAT IF MY ITEM IS NOT IN THE CONDITION AS DESCRIBED OR DAMAGED?

- If your item arrives damaged due to transit we kindly ask you to contact us and we will do our best to resolve your issue.

SECURITY

- We process all card payments through a third party payment system and therefore do not see or hold any of your payment information. The only information we receive is your name, delivery address and email.
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